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Split Packaging

Split Packaging

If you would like to separate your items, we offer a Split Packaging service where we can divide your original package into multiple packages for separate shipping. This service is particularly useful when you want to arrange shipping for different items individually. Here are the details:

  • Split Fee: There is a $5 Split service fee for each package created during the splitting process. This fee covers the labor and materials required for separating and labeling the packages.

  • Separation: Our split service supports simple separation requests, such as dividing quantities of items in the box. However, discarding free inserts like photocards from sealed items is not supported at the moment. For discarding or handling special items, we recommend using our Album Unboxing service.

  • New Package ID: Each package created after splitting will be assigned a new package ID. This labeling system helps us easily identify and process your packages when you request a shipment.

  • Shipment Process: Once the split is completed, the packages cannot be reopened. When you're ready to ship your packages, simply provide us with the new package IDs, and we'll ensure a smooth and efficient processing of your shipment request.

Note: Please note that the split service may take 3-5 business days to complete. 

Sample quotation: Customer A requests to take 2 albums from Package AN-1002 and 3 albums from Package AN-1004. 

 

Service Fee: $5

Please note that the fee is charged per package created with new package ID during the split process. Each new package will incur a separate $5 fee. 

Once the Split Packaging process is completed, customers can proceed to request a ship out for their packages. Whether it's a shipment to a Korean address or an international address, our team is ready to assist you.

Vacuum Packing

This service is designed to significantly reduce the dimensional weight of your packages while ensuring optimal protection during shipping perfect solution for cushioning, plushies, clothing, and bedding items.

How to Request:Customers can easily request our Vacuum Packing Service when submitting their ship-out request form. Simply provide us the package IDs, and our team will ensure that your items are vacuum-sealed before shipping.

Returns

Our return service makes it easy for you to return packages to the merchant. With a valid reason, we handle the process in 3-5 days. There is a $7 per package fee, excluding shipping costs. 

If you have a package that needs to be returned, simply contact our support team with your request. We will provide you with further instructions and assist you throughout the return process.

Album Unboxing + Video Proof

Album Unboxing Service! Designed for customers looking to separate POBs like photocards and posters from their albums, this service helps reduce shipping costs. For just $1 per album, we carefully remove the POBs while providing the option of video proof.

How to Request: To request our Album Unboxing Service, simply fill out our form and provide us with the package IDs of the albums you wish to have unboxed. Our dedicated team will process your request promptly and ensure that your albums are handled with care.

Flat-lay Shot

Flat Lay Shot service is group snapshot of all the items inside your packages, neatly arranged in one frame for just $1 per package (minimum of 5 packages). Perfect for store owners looking to showcase their latest merchandise or provide detailed updates to their customers. Prior to the shipping process, simply let us know you'd like to include a Flat Lay Shot, and our team will ensure your items are beautifully arranged and captured.

Extra Bubble Wrap

Enhance the safety of your items during transit with our Extra Bubble Wrap service! We provide an additional layer of bubble wrap to protect your valuable items from any potential damage. The fee for this service is determined by the amount of bubble wrap required, ranging from $2 to $4.

How to Request
: Customers can easily request Extra Bubble Wrap when submitting their ship-out request form.

Vacuum Packing
Returns
Album Unboxing
Flat Lay Shot
Extra Bubble Wrap
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